Moku Motors Limited
Last updated: March 2026
1. Introduction
Welcome to Moku Motors Limited (moku.nz). These Terms and Conditions govern your use of our website and services.
By accessing our website, requesting auction sheets, submitting a bidding request, or purchasing a vehicle through Moku, you agree to these Terms and Conditions.
If you do not agree with these terms, please do not use our website or services.
2. Nature of Our Service
Moku provides a platform for customers in New Zealand to access vehicles available through Japanese vehicle auctions.
Our service includes:
- Providing auction vehicle listings
- Supplying auction sheets and inspection information
- Facilitating bidding on behalf of customers
- Arranging shipping and importation to New Zealand
- Managing compliance and registration processes where applicable
Moku acts as a facilitator between the customer and vehicle suppliers/exporters.
3. Vehicle Listings and Price Estimates
Vehicles displayed on our website are auction vehicles currently available in Japan.
The price displayed on the website is an estimated final price, which may include:
- Auction purchase price
- Export and handling costs
- Shipping costs
- Import duties and taxes
- Compliance and certification costs in New Zealand
- On-road costs (ORC)
Because auction prices vary, final prices may differ from the estimate shown on the website.
Moku will always inform customers before confirming a purchase.
4. Auction Bidding Requests
Customers may submit requests for Moku to place a bid on a vehicle.
Submitting a bidding request does not guarantee that the vehicle will be secured.
If the auction price exceeds the customer’s agreed maximum bid, the vehicle will not be purchased.
If a bid is successful, the customer will be notified and the purchase process will proceed.
5. Vehicle Condition and Auction Information
Vehicle condition information is based on:
- Japanese auction inspection reports
- Auction sheets
- Vehicle grading systems used by auction houses
While these reports are generally reliable, Moku cannot guarantee that every detail is completely accurate.
Minor scratches, wear, or cosmetic imperfections may not always be reflected in photographs.
Customers are encouraged to review auction sheets carefully before placing bids.
6. Importation and Compliance
All vehicles imported through Moku must comply with New Zealand transport regulations including requirements set by the Waka Kotahi NZ Transport Agency.
The import process may include:
- Biosecurity inspection
- Compliance inspection
- Certification
- Registration and licensing
These processes may involve additional costs or delays beyond Moku’s control.
7. Payments
Once a vehicle purchase is confirmed, the customer will receive payment instructions.
Payment terms may include:
- A deposit to secure the vehicle
- Final payment before or after shipment depending on the arrangement
Failure to complete payment within the agreed timeframe may result in cancellation of the purchase and loss of deposit.
8. Shipping and Delivery
Shipping times from Japan to New Zealand may vary depending on:
- Shipping schedules
- Port processing
- Compliance inspection timelines
- Estimated delivery times are provided for guidance only and are not guaranteed.
9. Refunds and Cancellations
Because vehicles are purchased through live auctions, successful bids are considered binding purchases.
Deposits may be non-refundable once a vehicle has been secured at auction.
Refunds or cancellations will be handled on a case-by-case basis depending on the stage of the purchase process.
10. Limitation of Liability
To the maximum extent permitted by law, Moku will not be liable for:
- Auction price fluctuations
- Shipping delays
- Compliance delays
- Minor cosmetic issues not disclosed in auction reports
- Third-party service failures
Our liability is limited to the services directly provided by Moku.
11. Website Content
All content on the Moku website, including vehicle listings, images, and descriptions, is provided for informational purposes.
We reserve the right to update or remove listings without notice.
12. Changes to Terms
Moku may update these Terms and Conditions at any time.
Updated versions will be published on this page with a revised date.
13. Contact Information
If you have questions regarding these Terms and Conditions, please contact us:
Moku Motors Limited
Website: https://moku.nz
Email: info@moku.nz
