Moku Limited
Last updated: March 2026
1. Introduction
At Moku, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website moku.nz or interact with our services.
By using our website or submitting information through our forms, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request auction sheets, or place a bid, we may collect:
- Full name
- Email address
- Phone number
- Location
- Vehicle interest or bidding request details
- Transaction Information
If you proceed with purchasing a vehicle through Moku, we may collect:
- Identification information required for compliance
- Payment details
- Vehicle purchase records
- Website Usage Data
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Pages visited
- Device information
- Cookies and analytics data
This helps us improve our website and customer experience.
3. How We Use Your Information
We use your information to:
- Respond to vehicle inquiries
- Provide auction sheets and vehicle details
- Process bidding requests
- Arrange vehicle purchases and logistics
- Provide customer support
- Improve website functionality and services
- Comply with legal and regulatory obligations
4. Sharing Your Information
We do not sell or rent your personal information.However, we may share your information with trusted third parties when necessary, including:
- Vehicle exporters and suppliers in Japan
- Shipping and logistics providers
- Compliance and inspection services in New Zealand
- Finance providers (only if you request finance assistance)
- IT and website service providers
All third parties are required to handle your data responsibly.
5. Cookies and Website Tracking
Our website may use cookies and analytics tools to understand how visitors interact with the site. Cookies help us:
- Improve website performance
- Analyse visitor behaviour
- Provide better user experiences
You can disable cookies through your browser settings if you prefer.
6. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. These measures include secure website systems and controlled access to customer data. However, no internet transmission is completely secure, so we cannot guarantee absolute security.
7. Access and Correction
Under the Privacy Act 2020, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
If you would like to do so, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before providing personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Moku Limited
Website: https://moku.nz
Email: info@moku.nz
